SteppsExpressCouriers.com

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SteppsExpressCouriers.com

 


Terms & Conditions


Service Overview: At Stepps Express Couriers, we specialize in secure, same-day delivery services across the UK. Every item is personally handled from collection to delivery, just direct, No depots. No handovers. Just one reliable courier you can trust  everytime ensuring a reliable and professional service you can trust. 


Sensitive & High-Value Items:
We accept and transport sensitive or high-value items, including but not limited to Medical samples, Legal documents, Valuables and electronics.  To ensure the safe handling of these items, the following conditions apply:


All items must be securely packaged and clearly labeled.  The sender is responsible for declaring the full nature and value of the item at the time of booking.  We do not accept liability for items that are undeclared, misdeclared, or inadequately packaged.
 
Insurance Coverage: Goods in Transit Insurance.  Coverage up to £50,000 for loss or damage while items are in our care.  Hire and Reward Insurance: We are fully insured to carry goods on behalf of others for commercial gain.  Public  Liability: In the absence of additional insurance, our maximum liability is £1,000,000 per consignment, unless otherwise agreed in writing.  We strongly recommend arranging additional insurance for items exceeding this value.
 
Proof of Delivery
We provide proof of delivery for every job,  through photo evidence and recipient signature. Live tracking  for full transparency during transit.
 
Delays
While we strive for punctuality, we cannot be held responsible for delivery delays caused by Traffic disruptions, Severe weather, Road closures or unforeseen circumstances beyond our control.
 
Payment Terms
All invoices are due within 7 days of issue.
Late payments may result in a £30 administrative fee and possible suspension of services until the balance is cleared.

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